If you’ve ever arrived at a GP surgery only to discover the blood test desk is in a different building with its own booking system, you’re not alone. Vicarage Lane Health Centre in Stratford runs its phlebotomy service through a platform called Swiftqueue—separate from the GP appointment booking you’ll use for consultations. This guide walks you through every service available at the address, from booking a GP appointment to arranging a blood test, with exact steps for each.
NHS GP surgery at Vicarage Lane: The Vicarage Lane Surgery · Address: 10 Vicarage Lane, Stratford, London E15 4ES · Phone: 020 3474 6830 · Blood test platform: Swiftqueue · Services: appointments, prescriptions, sick notes, blood tests
Quick snapshot
- Call 020 3474 6830 or use the NHS App (The Vicarage Lane Surgery)
- Online triage form available from 7:50 am same day (The Vicarage Lane Surgery)
- Cancel by phoning 0203 817 8300 at least 15 minutes before (The Vicarage Lane Surgery)
- Request via NHS App or surgery website (The Vicarage Lane Surgery)
- Allow 48 hours for processing (The Vicarage Lane Surgery)
- Collect from your nominated pharmacy (The Vicarage Lane Surgery)
- Request by phone or online after a clinical assessment
- Fit notes (sick notes) issued following consultation
- Free for absences exceeding 7 days
- Use Swiftqueue at Swiftqueue – Vicarage Lane Health Centre Bloods
- Walk-ins not accepted—appointment mandatory (ELFT Newham Blood Testing Service)
- Bring your test request form from your GP (Swiftqueue – Vicarage Lane Health Centre Bloods)
The table below summarises key contact details and operational parameters for The Vicarage Lane Surgery.
| Detail | Information |
|---|---|
| Surgery name | The Vicarage Lane Surgery |
| Address | 10 Vicarage Lane, Stratford, London E15 4ES |
| Phone | 020 3474 6830 |
| Opening hours | Monday 8:00 am – 6:30 pm (verify directly with the surgery for other days) |
| Blood test booking | Swiftqueue |
| NHS service status | Currently accepting new patients |
How do I book an appointment at Vicarage Lane practice?
The Vicarage Lane Surgery uses a separate system for GP and nurse appointments compared to the blood test service hosted in the same building. According to The Vicarage Lane Surgery, patients can book GP appointments by phone, online via a triage form, or in person.
Phone booking
Call the surgery directly on 020 3474 6830 during opening hours. The practice opens at 8:00 am on most days, though some days it starts at 9:00 am. The surgery closes at 6:30 pm on weekdays.
Online booking via NHS App
Patients can also book appointments through the surgery’s appointment page using an online triage form. Same-day appointments become available from 7:50 am through this system.
Walk-in availability
The practice encourages pre-booked appointments rather than walk-ins. If you need to cancel, phone 0203 817 8300 at least 15 minutes before your slot. The surgery warns that missing three appointments without cancelling may result in removal from the practice list.
How can I order repeat medicine from Vicarage Lane surgery?
Repeat prescriptions at The Vicarage Lane Surgery follow a standard NHS workflow: request online, allow processing time, and collect from your nominated pharmacy.
Online repeat prescription request
Use the NHS App or the surgery’s website to submit a repeat prescription request. Log in with your NHS login credentials, select your current medications, and submit the request electronically.
In-person request
Alternatively, visit the surgery in person and fill out a repeat prescription request form at the reception desk. Hand the form to a receptionist during opening hours.
Pharmacy collection options
Once processed, prescriptions are sent electronically to the pharmacy you have nominated in your NHS account. Standard processing takes 48 hours. nominate a pharmacy near Vicarage Lane Health Centre to minimise travel after your appointment.
How do I get a sick note from Vicarage Lane surgery?
A fit note (commonly called a sick note) certifies that you are unfit for work due to illness. You cannot obtain one without a clinical assessment at the practice.
When you need a sick note
You need a fit note for any absence from work exceeding seven consecutive days. For shorter absences, your employer may accept a self-certification form, which does not require a doctor.
How to request a sick note
Contact the surgery by phone on 020 3474 6830 or request an appointment online via the triage form. After a consultation, the GP will assess whether you need a fit note and for what duration.
Cost and duration
Fit notes issued by The Vicarage Lane Surgery are free when the absence exceeds seven days. The GP will specify the period of unfitness based on your condition, and you can request a continuation if needed.
Where can I book a blood test in Stratford?
The Vicarage Lane Health Centre hosts a phlebotomy (blood testing) clinic as part of the East London NHS Foundation Trust (ELFT) Newham blood testing service. According to ELFT, all appointments must be booked via Swiftqueue—walk-ins are not accepted.
Vicarage Lane Health Centre blood test service
The Vicarage Lane Health Centre Bloods page on Swiftqueue lists the address as 10 Vicarage Lane, Stratford, London, E15 4ES. This is the same building as The Vicarage Lane Surgery, but the blood test service is run by ELFT, not the GP practice.
Swiftqueue booking system
ELFT describes Swiftqueue booking for Newham blood testing as quick and straightforward. Patients receive a reminder text message the day before their appointment. The Swiftqueue booking workflow follows four steps: find a healthcare facility, choose your time, log in, and confirm your appointment.
What to bring
Bring the blood test request form your GP gave you. Without this form, the phlebotomist cannot perform the test. Also bring your appointment confirmation (either printed or on your phone) and your NHS number if you have it.
If Vicarage Lane slots are full, the Newham blood testing service runs three other phlebotomy clinics: Shrewsbury Road Health Centre, Centre Manor Park, and Appleby Health Centre—all bookable through the same Swiftqueue system.
How do I book a blood test appointment using Swiftqueue?
Swiftqueue is an enterprise healthcare scheduling platform used by NHS trusts across the UK. According to the Swiftqueue Help Centre, the blood test booking process for Newham patients involves registering (now via NHS login), selecting the Vicarage Lane Health Centre, choosing a date and time, and confirming the appointment.
Step-by-step Swiftqueue booking
- Step 1: Visit the ELFT blood testing service page at elft.nhs.uk/services/newham-blood-testing-service and follow the link to Swiftqueue.
- Step 2: On the Swiftqueue timescreen, select Vicarage Lane Health Centre as your preferred clinic location.
- Step 3: Log in. As of the week beginning 23 June 2025, patients can use their NHS login instead of a separate Swiftqueue account (Swiftqueue Help Centre). If you have an existing Swiftqueue account linked to NHS login, you must log in with NHS login—using Swiftqueue credentials will produce an error.
- Step 4: Select your blood test type (fasting or non-fasting, if applicable), then choose an available date and time.
- Step 5: Confirm the appointment. You will receive a confirmation email—check your spam or junk folder if it does not appear.
Available time slots
Swiftqueue shows real-time availability for each clinic. If no slots are available at Vicarage Lane, the system allows you to view availability at other Newham blood testing locations run by ELFT.
Cancellation policy
Cancel or reschedule your appointment through the Upcoming Appointments section of your Swiftqueue account. Log in, find your appointment, and select the cancel or reschedule option. This frees the slot for another patient.
The Newham blood testing service has a helpdesk at 020 8475 2199 (option 2) for patients who cannot use the online system. It operates Monday to Friday, 9am–3pm.
What we know for certain
- The Vicarage Lane Health Centre is at 10 Vicarage Lane, Stratford, London E15 4ES (Swiftqueue)
- Blood tests must be booked via Swiftqueue—walk-ins are not accepted (ELFT)
- The Newham blood testing service provides four phlebotomy clinic locations, including Vicarage Lane (ELFT)
- NHS login integration went live on Swiftqueue the week of 23 June 2025 (Swiftqueue Help Centre)
- GP appointment cancellation phone: 0203 817 8300 (The Vicarage Lane Surgery)
What remains unclear
- Exact opening hours for each day of the week—verify directly with the surgery
- Whether Dr Khan practice operates as part of the same partnership as Dr Roper & Partners—confirm directly with the surgery
- Whether blood test appointments can be cancelled by phoning the ELFT helpdesk, or if online management is required
- Daily appointment capacity and typical wait time for next available slots at Vicarage Lane
“Swiftqueue booking for Newham blood testing is quick and straightforward, and patients receive a reminder text message the day before their appointment.”
— East London NHS Foundation Trust (ELFT) – Newham Blood Testing Service
“Nexus Health Group reports that Swiftqueue improves patient flow, minimises wait times, and reduces overcrowding in phlebotomy clinics by moving blood-test booking to prebooked timed slots.”
Long-standing Swiftqueue users in Newham should note that if their NHS login is linked to their Swiftqueue account, attempting to log in with old Swiftqueue credentials will fail—and the error message is easy to misread as a system glitch rather than a login method issue.
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Frequently asked questions
What is the phone number for Vicarage Lane surgery?
The main surgery phone number is 020 3474 6830. For cancellations specifically, the practice requests you call 0203 817 8300 at least 15 minutes before your appointment.
Can I book a blood test without a referral?
No. You need a blood test request form from your GP or another healthcare provider before attending the Vicarage Lane Health Centre phlebotomy clinic. The form specifies which tests are needed and any preparation requirements (such as fasting).
How long does a repeat prescription take at Vicarage Lane?
Standard processing time is 48 hours. After the surgery processes your request, the prescription is sent electronically to your nominated pharmacy, where you can collect it during their opening hours.
Do I need to bring anything to a blood test appointment?
Yes. Bring your GP-issued blood test request form, your Swiftqueue appointment confirmation (on your phone or printed), and some identification. If your test requires fasting, follow the fasting instructions on your request form before your appointment.
Is Vicarage Lane surgery accepting new patients?
Yes, The Vicarage Lane Surgery was listed as currently accepting new patients at the time of the last check. Contact the surgery directly on 020 3474 6830 to begin the registration process.
What should I do if I need a sick note for more than 7 days?
Book a GP consultation at the surgery. After assessment, the GP will issue a fit note covering the period of unfitness. For ongoing conditions, you can request a continuation fit note through a follow-up appointment. Fit notes are free for absences exceeding seven consecutive days.
Can I book an appointment online at Vicarage Lane practice?
Yes. Use the NHS App or the surgery’s online triage form, which opens for same-day bookings from 7:50 am. This is separate from the Swiftqueue system used for blood tests.
For patients at Vicarage Lane, the key distinction is this: GP appointments, prescriptions, and sick notes go through The Vicarage Lane Surgery directly, while blood tests are handled by ELFT via Swiftqueue in the same building. Swiftqueue booking has been available in parts of the NHS since 2023, with NHS login integration added in June 2025—meaning you no longer need a separate Swiftqueue account to book a phlebotomy slot at Vicarage Lane Health Centre.
William Sondergaard
Fact-Checking Editor — William Sondergaard reviews football facts, biographical details, competition records, and historical claims before publication. He helps ensure that sensitive or disputed information is handled carefully and that corrections are reviewed promptly.