| Label | Value |
|---|---|
| Official ticket platform URL | eticketing.co.uk/tottenhamhotspur |
| Ticket Exchange URL | tottenhamhotspur.com/tickets/ticket-exchange |
| Ticket office phone | 0344 499 5000 |
| Ticket office address | 782 High Road, London N17 0BX |
| Category B adult price range | £30–£65 |
| Membership required for initial sale | Yes |
How do I log in to Tottenham eTicketing?
Logging into Tottenham’s eTicketing system requires either your Client Reference Number (CRN) or your registered email address. The official login page sits at eticketing.co.uk/tottenhamhotspur, and One Hotspur Members are instructed to use the head-and-shoulders icon at the top of the page to access their account.
Step-by-step login process
- Visit eticketing.co.uk/tottenhamhotspur and click the account icon
- Enter your CRN (found on your membership card or confirmation emails) or your registered email address
- Type your password and click Sign In
- If you’ve forgotten your password, use the “Forgotten Password” link to receive a reset email
According to Tottenham Hotspur’s official troubleshooting guidance (Tottenham Hotspur Ask Spurs — official support), supporters who cannot remember their CRN can log in using their registered email address as an alternative identifier.
What is my CRN and where do I find it?
Your CRN (Client Reference Number) is a unique identifier that Tottenham Hotspur uses to track each supporter’s ticketing account across its entire eTicketing ecosystem. Tottenham’s Ask Spurs help centre (Tottenham Hotspur Ask Spurs — official support) confirms this number underpins every ticket purchase, transfer, and sharing action.
- Membership card: Your CRN appears on your One Hotspur membership card
- Email confirmations: Search your inbox for “CRN” or “Client Reference Number” in past Tottenham communications
- Email and date of birth lookup: Enter your registered email and date of birth on Tottenham’s ticketing systems to retrieve your CRN
According to OzSpurs (Australian Tottenham supporters’ club), if you have created multiple accounts over time, you may have accumulated several historic CRNs — and Tottenham’s ticket office can merge these for accurate ticketing history.
Troubleshooting login issues
- Forgotten CRN: Use the “Forgotten details” function or contact the ticket office at 0344 499 5000
- Forgotten password: Click “Forgotten Password” on the login page to receive a reset email, then log in with either your CRN or email address once the password is updated
- Account locked: Wait 30 minutes or call the ticket office for assistance
Tottenham’s official support explicitly directs supporters experiencing login difficulties to the “Forgotten details” functions or the club’s ticket office, as noted in Tottenham’s troubleshooting and support article (Tottenham Hotspur Ask Spurs — official support).
What is the Tottenham eTicketing app?
The Spurs App is Tottenham Hotspur’s official mobile application, serving as the primary channel for managing digital match tickets. Available on both iOS and Android, the app links directly to your eTicketing account and allows you to store, display, and scan digital tickets for stadium entry.
Features of the official app
- Purchase tickets for home matches directly through the app
- Store all your match tickets in one place
- Present individual NFC or barcode tickets at the stadium turnstile
- Receive exclusive matchday alerts and pre-sale access
- Access Ticket Exchange to list or purchase resale tickets
Tottenham’s Digital Tickets page (Tottenham Hotspur official — stadium guidance) confirms that each digital ticket appears separately in the Spurs app, allowing supporters to present individual tickets for different seats or group members.
How to download and install
- Search for “Tottenham Hotspur” in the Apple App Store or Google Play Store
- Download and install the free app
- Open the app and log in using your CRN or email address and password
- Ensure notifications are enabled for matchday alerts
The NFL’s guidance for the 2025 London Games at Tottenham Hotspur Stadium illustrates the broader shift toward mobile ticketing: attendees were instructed to use Apple Wallet (iPhone) or Google Pay (Android) to store digital tickets for entry. According to NFL.com (NFL official communications), this reflects how the same venue handles third-party events through mobile wallet integration.
Using the app to access digital tickets
- Open the Spurs App and navigate to “My Tickets” or “Match Tickets”
- Select the upcoming match from your list of assigned tickets
- Present the QR code or NFC pass at the stadium turnstile on matchday
- Ensure your device has NFC capability enabled for contactless entry
Tottenham’s digital ticketing guidance for One Hotspur Members (Tottenham Hotspur Ask Spurs — official support) notes that members are expected to use mobile devices with NFC capability, such as iPhones or Android phones, to access stadium entry.
The broader Premier League trend toward fully digital access and dynamic pricing means clubs like Tottenham increasingly tie membership numbers and CRNs to mobile-only ticket delivery, as documented by The Esk (fan-led football analysis publication). This shift affects both purchasing options and resale flexibility for supporters.
How can I get Tottenham tickets without a membership?
Getting Tottenham Hotspur tickets without a One Hotspur membership is possible but requires flexibility and an understanding of the club’s tiered sales system. Most home league tickets prioritise members during the initial sale window, but non-members may find paths to entry through the Ticket Exchange, general sale availability, or hospitality packages.
General sale availability
After the membership priority window closes, any remaining tickets are released to the general public. According to Tottenham’s Ticket Exchange guidance for One Hotspur Members (Tottenham Hotspur Ask Spurs — official support), when a match is listed on Guest Sale, One Hotspur Members can purchase multiple tickets under their own CRN without reassigning them — but general sale tickets for non-members are limited and sell out quickly.
- Check eticketing.co.uk/tottenhamhotspur after the membership window closes
- Create a guest account to access general sale without a CRN
- Be ready at the moment general sale opens — popular fixtures sell out within minutes
Ticket Exchange for non-members
The Ticket Exchange allows Season Ticket Holders and members to resell their seats at face value or below. While the platform is primarily designed for members, Tottenham’s Ticket Exchange page (Tottenham Hotspur official — ticketing) notes that non-members can purchase resold tickets when available, subject to the seller’s listing settings.
- Visit tottenhamhotspur.com/tickets/ticket-exchange
- Browse available seats for your target fixture
- Note that availability for non-members depends on individual seller preferences
- Prices may exceed face value depending on demand
Hospitality and premium packages
Hospitality packages offer a membership-free route to attending Tottenham Hotspur Stadium. These premium experiences typically include padded seating, pre-match dining, and complimentary programmes — but at a significantly higher price than standard tickets.
- Hospitality tickets can be purchased without a One Hotspur membership
- Prices vary by fixture and package tier
- Booking through tottenhamhotspur.com or authorised hospitality partners
On fan forums, supporters have noted that a non-member friend can occasionally attend a match using a ticket purchased under a member’s CRN, but Reddit discussions within the r/Tottenham community (fan community forum) indicate that the club’s official policies still expect the end user to be correctly assigned via CRN or the member’s network where possible.
Where is the Tottenham ticket office and what are its hours?
Tottenham Hotspur’s ticket office is located at the stadium itself, providing in-person support for account issues, ticket collection, and general enquiries. Whether you need help retrieving a CRN, resolving a login problem, or collecting hard-copy tickets for a specific fixture, the ticket office staff can assist — but planning your visit around opening hours is essential.
Ticket office location and opening hours
The ticket office is at Tottenham Hotspur Stadium, 782 High Road, London N17 0BX. Opening hours vary between matchdays and non-matchdays:
- Non-matchdays: Monday to Friday, 9:00 AM – 5:00 PM
- Matchdays: Open from three hours before kick-off until 30 minutes after the final whistle
- Closed: Weekends and public holidays (unless there is a home match)
Phone number and email contact
- Phone: 0344 499 5000 (standard UK call rates apply)
- Opening hours: Monday to Friday, 9:00 AM – 5:00 PM
- Email: Use the contact form on tottenhamhotspur.com for non-urgent enquiries
The phone line is the fastest route for resolving account issues before a fixture, particularly if you need urgent help retrieving your CRN or resetting your password ahead of a ticket release window.
In-person services available
- Account recovery and CRN retrieval
- Password reset assistance
- Ticket collection (if hard tickets are issued)
- Membership renewals and new purchases
- General ticketing enquiries and fixture information
What are Tottenham ticket prices for Category B matches?
Tottenham Hotspur categorises its home matches into pricing tiers — A, B, and C — with Category A covering the highest-profile fixtures and Category B representing mid-tier matches. Understanding which fixtures fall into Category B and what you can expect to pay helps you budget and prioritise purchases.
Category B price bands explained
Category B matches are mid-tier fixtures that generate strong attendance without reaching marquee- fixture pricing. According to Tottenham’s published pricing structure for the 2024/25 season, Category B adult tickets range from £30 to £65 depending on the stand selected.
- Category A: Top-tier opponents (rival clubs, high-demand fixtures)
- Category B: Mid-tier opponents — less premium than Category A but still competitive pricing
- Category C: Lower-demand fixtures, including midweek matches against smaller clubs
The Esk’s analysis of Premier League ticketing notes that clubs including Tottenham have adopted dynamic pricing models where seat prices and categories vary based on opponent, day of the week, and location within the stadium.
Adult and concession prices
Adult tickets for Category B fixtures range from £30 to £65, with concession pricing available for seniors, juniors, and disabled supporters. The exact discount varies by stand and fixture.
| Ticket type | Category B price range |
|---|---|
| Adult (18–64) | £30–£65 |
| Senior (65+) | £20–£50 (concession) |
| Junior (under 18) | £15–£35 (concession) |
| Disabled supporter | £20–£50 (concession pricing) |
What this means: for Category B fixtures, joining One Hotspur Membership still gives you priority access before general sale — and the membership fee often pays for itself after just one successful pre-sale purchase that would otherwise be unavailable.
How to check current Category B fixtures
- Log into eticketing.co.uk/tottenhamhotspur and browse the fixtures calendar
- Each fixture listing shows its category designation and associated price bands
- Filter fixtures by “Category B” to see upcoming matches in this tier
- Check the One Hotspur Membership portal for pre-sale access dates
Tottenham’s eTicketing system rewards supporters who take the time to understand its structure before a ticket window opens. The CRN is not just an account number — it is the key that unlocks pre-sale priority, Ticket Share networks, and digital ticket delivery through the Spurs App. For non-members, the paths to attendance are narrower but still navigable through Ticket Exchange or hospitality, provided you adjust your expectations around pricing and availability.
For a first-time buyer weighing up whether to purchase a One Hotspur Membership, the arithmetic is straightforward: membership costs roughly £45–£65 per year, and a single priority-window purchase for a Category B fixture can save you £20–£40 compared to resale. For anyone planning to attend more than one match per season at Tottenham Hotspur Stadium, the investment pays for itself quickly — and the added benefit of Ticket Exchange access and digital ticketing through the Spurs App makes the case for joining even stronger.
Freya Lindholm
Features Writer — Freya Lindholm writes long-form football explainers, club background pieces, and player profile features. Her work focuses on turning complex football stories into clear, readable, and useful reference content for fans.